Privacy Policy

Protecting your privacy is our policy and to assure the safety of the personal and financial information of our clients and Order Handling Platform visitors.

We try and implement best available security measures to maintain the safety of your information. The checkout process uses industry-standard SSL encryption to ensure the privacy and security of all your information.

We do not practice calling our customers by voice and prefer to communicate via your email. However do give correct address and contact number for an event we are required to contact you relating to your order.

Information We Collect

We collect information you provide directly to us when you register on our platform, place an order, or contact us for support. This includes your name, email address, shipping address, phone number, and payment information.

How We Use Your Information

We use the information we collect to process your orders and deliver products, communicate with you about your orders and account, send you important updates about our services, improve and personalise your experience on our platform, comply with legal obligations, and prevent fraudulent transactions.

Information Sharing & Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database, only to be accessible by those authorised with special access rights to such systems.

Cookies

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Your Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your personal information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.